Event Operations Manager

Event Operations Manager executes 19 practical tasks that represent the most common duties and outcomes. Entries highlight when to rely on Google Docs, when to consult peers, and what to record. Each one shows where we found it, and comes with an AI prompt you can copy and use straight away.

19evidenced tasks
19ready prompts
9tools of the trade
11-9072.00O*NET-SOC code
37,980hold this job (US, BLS 2025)
$79,520median pay/yr (US)
Open Event Operations Manager in the interactive atlas →

What it pays

Government survey numbers — not estimates, not ads.

Half of all Entertainment and Recreation Managers, Except Gambling in the U.S. earn more than $79,520 a year — the middle 80% land between $46,270 and $139,110. About 37,980 people in the U.S. do this work. Figures are for the U.S. occupation group “Entertainment and Recreation Managers, Except Gambling”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Managers earn about ₹50,473 a month on average — around ₹6.1 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$79,520typical pay / year
37,980people in this work
$139,110+top 10% earn
₹6.1 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →

The work, task by task

These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.

Coordinate2

Coordinate group activities for customers

+
Schedule and confirm group activities for the corporate retreat on Friday, assign leaders for kayaking, yoga…
Schedule and confirm group activities for the corporate retreat on Friday, assign leaders for kayaking, yoga and team games, send the updated participant list and run sheet to Erin in guest services and to finance for billing review before Wednesday.
The tools that do the workGoogle Docsjob descriptionsO*NET

Supervise staff and manage team

+
Set up the weekly staff roster and supervision plan for next month, allocate shifts to full-time and casual…
Set up the weekly staff roster and supervision plan for next month, allocate shifts to full-time and casual team members, highlight training needs and on-call cover, then send the published roster to all staff and copy HR by Friday 3pm.
The tools that do the workGoogle DocsESCOjob descriptionsO*NET
Move1

Direct recreational facility operations

+
Set the facility operations plan for the weekend festival, confirm lifeguard and maintenance rosters,…
Set the facility operations plan for the weekend festival, confirm lifeguard and maintenance rosters, allocate hourly budgets for equipment and concessions, and notify venue security and the marketing lead of the staffing changes by Thursday noon.
The tools that do the workMicrosoft AccessESCOjob descriptions
Learning2

Hire and interview associates

+
Arrange interviews for two part-time activity coordinators next Tuesday, prepare the job scorecard, assign…
Arrange interviews for two part-time activity coordinators next Tuesday, prepare the job scorecard, assign interview panels of Mia and Carlos, and send the shortlisted resumes and interview times to HR by end of day Friday.
The tools that do the workGoogle Docsjob descriptionsO*NET

Write budgets for recreational programs

+
Prepare the draft recreational program budget for the summer season: line items for instructor fees,…
Prepare the draft recreational program budget for the summer season: line items for instructor fees, equipment hire, marketing, and facility maintenance, projected attendance and per-session break-even, then circulate to Claire in Finance and the Director by Wednesday noon.
The tools that do the workIntuit QuickBooksGoogle DocsESCOjob descriptionsO*NET
Analysing1

Monitor department expenses and revenue

+
Reconcile this month’s department expenses against projected revenue, flag any variances over two hundred…
Reconcile this month’s department expenses against projected revenue, flag any variances over two hundred dollars, prepare a one-page summary with recommended corrective actions, and circulate it to finance and the director by Monday morning.
The tools that do the workIntuit QuickBooksjob descriptionsO*NET
The daily work13

Coordinate the different departments of the facility

+
Set the week’s facility coordination plan: list which departments (housekeeping, tech, catering, security,…
Set the week’s facility coordination plan: list which departments (housekeeping, tech, catering, security, front desk) cover each event slot, note any staffing shortfalls, flag conflicts for James in maintenance, and circulate the plan by Tuesday noon so adjustments happen before Wednesday setup.
The tools that do the workAtlassian ConfluenceESCO

Talk to coworkers using electronic devices, such as computers and radios.

+
Check the radios and event laptops for battery, channel assignments, and software updates, then publish a…
Check the radios and event laptops for battery, channel assignments, and software updates, then publish a one‑page communications sheet for team leads and hand it out at 07:30 briefing on Saturday.
The tools that do the workCisco WebexO*NET

Explain rules and regulations of facilities and entertainment attractions to customers.

+
Walk the ride queue and explain height, safety and conduct rules to waiting guests, hand each family the…
Walk the ride queue and explain height, safety and conduct rules to waiting guests, hand each family the attraction rules sheet, note any accessibility needs and escalate unresolved objections to the duty manager.
The tools that do the workAtlassian ConfluenceO*NET

Administer first aid in emergency situations.

+
Stabilise the injured guest, apply basic first aid and use the incident checklist to record vitals, then…
Stabilise the injured guest, apply basic first aid and use the incident checklist to record vitals, then radio for medical response and log the incident in the on‑call report before the shift ends.
The tools that do the workGoogle DocsO*NET

Resolve customer complaints regarding worker performance or services rendered.

+
Meet the upset guest privately, listen to the complaint about staff performance, offer a sincere apology,…
Meet the upset guest privately, listen to the complaint about staff performance, offer a sincere apology, propose a remedy or refund within our policy, and file the follow‑up record for the supervisor to review.
The tools that do the workHubSpotO*NET

Store and retrieve equipment, such as vehicles, radios, and ride components.

+
Inventory vehicles, radios and ride parts on the storage checklist, tag any missing or damaged items,…
Inventory vehicles, radios and ride parts on the storage checklist, tag any missing or damaged items, schedule repairs for critical gear this week, and return the updated asset log to maintenance.
The tools that do the workMicrosoft AccessO*NET

Train workers in company procedures or policy.

+
Run the two‑hour new‑hire session covering opening checks, safety procedures, guest interaction scripts and…
Run the two‑hour new‑hire session covering opening checks, safety procedures, guest interaction scripts and incident reporting, hand out the procedure booklet, and log attendance for payroll and compliance.
The tools that do the workAdobe AcrobatO*NET

Clean equipment and areas of amusement park, cruise ship, or other recreational facility.

+
Clean and sanitise the carousel platform, game booths, and staff breakroom before first shift, replace…
Clean and sanitise the carousel platform, game booths, and staff breakroom before first shift, replace damaged safety mats and dusty signage, log completed checks with timestamps, and report any repair needs to maintenance by 10:00 AM today.
The tools that do the workApple macOSO*NET

Manage event schedules and logistics

+
Publish the weekend event timetable with setup windows, load-in docks, vendor contact numbers and contingency…
Publish the weekend event timetable with setup windows, load-in docks, vendor contact numbers and contingency slots for weather, then assign staff shifts and confirm AV bookings with production by Wednesday noon.
The tools that do the workGoogle Docsjob descriptions

Convey information about events to customers

+
Prepare a customer-facing event brief outlining times, entry points, ticket rules, and hospitality options,…
Prepare a customer-facing event brief outlining times, entry points, ticket rules, and hospitality options, localise it for family and VIP audiences, then distribute to the email list and guest services by Wednesday 5 PM.
The tools that do the workHubSpotjob descriptions

Interact with customers and the public

+
Staff the front desk for the Saturday festival, handle guest enquiries and lost-and-found, escalate…
Staff the front desk for the Saturday festival, handle guest enquiries and lost-and-found, escalate complaints about access or safety to operations lead immediately, and log incidents with attendee details before end of shift.
The tools that do the workCisco Webexjob descriptions

Ensure safety and compliance in facilities

+
Run the weekly safety audit of pools, rides and public spaces, verify certification and inspection tags,…
Run the weekly safety audit of pools, rides and public spaces, verify certification and inspection tags, update the compliance register with expiry dates, and forward any non-compliance items to legal and maintenance by Friday close.
The tools that do the workAtlassian Confluencejob descriptions

Ensure the organisation follows the latest developments in its field

+
Scan industry bulletins and competitor programs, summarise two actionable changes for our season plan,…
Scan industry bulletins and competitor programs, summarise two actionable changes for our season plan, estimate cost and staffing impact, and present recommendations to the director at Monday’s ops meeting.
The tools that do the workIBM SPSS StatisticsGoogle DocsESCO

Says who?

These are the pages we read to build this. Open any of them and check us.

The logs, files & records this job keeps

Shared with other careers — the same record means something different in each.

Related careers

Same family of work — each with its own tasks and prompts.

The LLOS Work Atlas is the world's largest evidenced task library — a map of human work, with a ready prompt behind every task. 1,774 careers · every task named by the sources that witnessed it — O*NET, ESCO, real job descriptions, Wikipedia — and the deepest tasks by several at once. And it is honest about limits: where AI cannot help, the map says so.

The rest of the map

Same library, five ways in.

Copyright © LLOS.ai · 2026 — original pedagogy, voice, and design — all rights reserved.
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses