What it pays
Government survey numbers — not estimates, not ads.
Half of all General and Operations Managers in the U.S. earn more than $105,770 a year — the middle 80% land between $50,090 and $253,390. About 3.5 million people in the U.S. do this work. Figures are for the U.S. occupation group “General and Operations Managers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Managers earn about ₹50,473 a month on average — around ₹6.1 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$105,770typical pay / year
3.5 millionpeople in this work
$253,390+top 10% earn
₹6.1 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Coordinate3
Develop operational policies and procedures
+Write the exhibition's operational policy pack covering opening hours, emergency evacuation procedures,…
Develop operational policies and procedures
+Write the exhibition's operational policy pack covering opening hours, emergency evacuation procedures, contractor access rules and visitor codes of conduct, then submit the draft to health and safety for review by Friday.
The tools that do the workAtlassian Confluencejob descriptionsO*NETWikipedia
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Direct daily activities of departments
+Assign daily department briefs every morning: operations, security, front of house and exhibitors each report…
Direct daily activities of departments
+Assign daily department briefs every morning: operations, security, front of house and exhibitors each report arrivals, incidents and resource gaps into the operations board and escalate unresolved issues to me by 14:00.
The tools that do the workAtlassian JIRAjob descriptionsO*NET
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Supervise subordinate officers and personnel
+Hold one‑to‑one check‑ins with each supervisor this week to review staffing levels, training needs and…
Supervise subordinate officers and personnel
+Hold one‑to‑one check‑ins with each supervisor this week to review staffing levels, training needs and welfare concerns, record agreed actions in the personnel log and set review deadlines for follow‑up.
The tools that do the workAtlassian ConfluenceESCOWikipedia
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Learning1
Evaluate operational performance
+Assess the last quarter's floor operations against our safety, visitor flow, and incident response targets,…
Evaluate operational performance
+Assess the last quarter's floor operations against our safety, visitor flow, and incident response targets, flag every breach with evidence, recommend three changes that reduce risk and cost, and prepare a two-page briefing for Sarah the director by Wednesday.
The tools that do the workGoogle Analyticsjob descriptionsWikipedia
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Keeping the record2
Manage compliance with regulations
+Compile a compliance packet showing licences, risk assessments, evacuation plans and recent inspection…
Manage compliance with regulations
+Compile a compliance packet showing licences, risk assessments, evacuation plans and recent inspection reports, highlight any gaps against city public-assembly rules, assign owners and deadlines, and circulate the packet to Legal and Facilities by Friday.
The tools that do the workAtlassian Confluencejob descriptionsWikipedia
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Supervise staff recruitment and training
+Create a recruitment and training plan that fills three visitor services roles, lists required security and…
Supervise staff recruitment and training
+Create a recruitment and training plan that fills three visitor services roles, lists required security and customer-service competencies, schedules induction and emergency drills, and includes measurable probation goals for new hires starting next month.
The tools that do the workAtlassian JIRAjob descriptionsO*NET
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The daily work22
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
+Coordinate arrival and departure of crates and display rigs between the warehouse and Workshop 3 this week,…
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
+Coordinate arrival and departure of crates and display rigs between the warehouse and Workshop 3 this week, schedule carriers to drop at the loading bay between 08:00–11:00, confirm manifests match packing lists, flag any hazardous items for the safety team.
The tools that do the workAtlassian JIRAO*NET
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Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
+Run the morning sales floor rota, greet volunteers at 09:30, restock the seasonal merchandise table, complete…
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
+Run the morning sales floor rota, greet volunteers at 09:30, restock the seasonal merchandise table, complete a quick inventory sweep of display SKUs and note any low-stock items for reorder before Saturday's opening.
The tools that do the workAtlassian ConfluenceO*NET
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Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
+Draft a four-week promotion plan targeting member renewals and weekend footfall, allocate a modest budget for…
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
+Draft a four-week promotion plan targeting member renewals and weekend footfall, allocate a modest budget for posters and digital boards, set key messages and dates, and send for marketing director approval by Wednesday.
The tools that do the workGoogle AnalyticsO*NET
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Plan store layouts or design displays.
+Produce three layout options for the spring exhibition floor plan with clear emergency egress routes, cost…
Plan store layouts or design displays.
+Produce three layout options for the spring exhibition floor plan with clear emergency egress routes, cost estimates for each remodel, and a recommended option to present to the capital projects group next Thursday.
The tools that do the workAutodesk AutoCADO*NET
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Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
+Survey three prospective warehouse sites, report on access for articulated lorries, power and fire-safety…
Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
+Survey three prospective warehouse sites, report on access for articulated lorries, power and fire-safety compliance, and estimated fit-out cost, then make a recommendation and risk summary for the board meeting in two weeks.
The tools that do the workGoogle AnalyticsO*NET
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Analyze financial and performance data
+Review last quarter’s ticket sales, membership revenue, and exhibit dwell-time figures, reconcile them with…
Analyze financial and performance data
+Review last quarter’s ticket sales, membership revenue, and exhibit dwell-time figures, reconcile them with the expense ledger, flag variances over 10 percent, and produce a two-page briefing with causes, risks to safety staffing, and three recommended corrective actions by Wednesday.
The tools that do the workGoogle Analyticsjob descriptionsO*NET
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Manage budgets and forecasts
+Update the running budget with actuals to date, reforecast income and staffing costs for the next six months,…
Manage budgets and forecasts
+Update the running budget with actuals to date, reforecast income and staffing costs for the next six months, show the impact of two admission-price scenarios on cashflow, and circulate the updated budget to finance and the director by Friday.
The tools that do the workAdobe Acrobatjob descriptionsO*NET
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Manage resource planning and procurement
+Produce a resource plan for the autumn exhibition listing required staff hours, security presence, AV kit,…
Manage resource planning and procurement
+Produce a resource plan for the autumn exhibition listing required staff hours, security presence, AV kit, and fit-out materials, compare supplier lead times and costs, recommend which orders to place now to avoid delays, and send to procurement and operations today.
The tools that do the workAutodesk AutoCADjob descriptionsWikipedia
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Communicate with stakeholders
+Draft a one-page stakeholder update summarising visitor targets, safety measures, budget status, and…
Communicate with stakeholders
+Draft a one-page stakeholder update summarising visitor targets, safety measures, budget status, and outstanding decisions, attach the two key risks and the ask for approvals, and email it to the director, the head of security, and the community liaison by Monday morning.
The tools that do the workAtlassian Confluencejob descriptionsWikipedia
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Lead cross-departmental teams
+Set the agenda for the cross-departmental planning meeting: safety brief, build timeline, marketing dates,…
Lead cross-departmental teams
+Set the agenda for the cross-departmental planning meeting: safety brief, build timeline, marketing dates, budget update, and action owners; invite curatorial, operations, security, and marketing, and circulate pre-reads with two open questions to resolve before the meeting on Thursday.
The tools that do the workAtlassian JIRAjob descriptionsWikipedia
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Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
+Review supplier performance for the past year against delivery times, quality incidents, and invoice…
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
+Review supplier performance for the past year against delivery times, quality incidents, and invoice variances, list the three underperformers with specific examples and recommended remedies or contract changes, and send the report to procurement and the director by Friday.
The tools that do the workAmazon Web Services AWSO*NET
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Plan organizational operations
+Plan the front-of-house and back-of-house operations for the summer blockbuster: map staffing rotas,…
Plan organizational operations
+Plan the front-of-house and back-of-house operations for the summer blockbuster: map staffing rotas, emergency evacuation points, security patrol schedules, and contractor access rules so the opening on 12 August runs without safety lapses.
The tools that do the workAtlassian Confluencejob descriptions
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Oversee process optimization
+Review current workflow for exhibition setup and identify three choke points slowing install times, propose…
Oversee process optimization
+Review current workflow for exhibition setup and identify three choke points slowing install times, propose staffing or supplier changes and a pilot to test faster rigging for the autumn show.
The tools that do the workAtlassian JIRAjob descriptions
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Formulate strategic and operational goals
+Draft strategic and operational goals for the next fiscal year: visitor target, incident rate reduction,…
Formulate strategic and operational goals
+Draft strategic and operational goals for the next fiscal year: visitor target, incident rate reduction, income from events, and staff development milestones to present to the executive board on Monday.
The tools that do the workAtlassian Confluencejob descriptions
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Implement data-driven decision making
+Set up data feeds from ticketing, footfall counters and incident logs, define three KPIs and a weekly…
Implement data-driven decision making
+Set up data feeds from ticketing, footfall counters and incident logs, define three KPIs and a weekly dashboard so we can adjust staffing and security deployment before weekend peak days.
The tools that do the workGoogle Analyticsjob descriptions
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Evaluate the effectiveness of ongoing operations
+Run an operational review of the past three months: compare planned versus actual staffing, incident records,…
Evaluate the effectiveness of ongoing operations
+Run an operational review of the past three months: compare planned versus actual staffing, incident records, and contractor performance, then recommend corrective actions to keep the Christmas schedule on track.
The tools that do the workAtlassian JIRAAtlassian ConfluenceWikipedia
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Implement directives from higher command levels
+Translate the new corporate security directive into site-level orders: update access badge rules, revise…
Implement directives from higher command levels
+Translate the new corporate security directive into site-level orders: update access badge rules, revise staff briefings, and issue a two-week compliance timetable so managers can certify implementation.
The tools that do the workAtlassian ConfluenceWikipedia
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Maintain discipline and morale within units
+Reinforce discipline and morale across the South and East gallery teams: run the fortnightly welfare check,…
Maintain discipline and morale within units
+Reinforce discipline and morale across the South and East gallery teams: run the fortnightly welfare check, close out three outstanding conduct issues with written warnings, schedule a team briefing for Friday at 10am, and report outcomes to Jane in HR.
The tools that do the workAtlassian JIRAAtlassian ConfluenceWikipedia
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Command large divisions of the army
+Take charge of the large divisions running the wartime exhibition: set command structure, appoint division…
Command large divisions of the army
+Take charge of the large divisions running the wartime exhibition: set command structure, appoint division leads for Operations, Logistics and Security, circulate the chain-of-command chart by Wednesday, and convene the first command meeting Thursday 09:00 with the curators and head of security.
The tools that do the workAtlassian ConfluenceESCO
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Perform management duties
+Perform management duties for the next quarter: finalise staff rotas, approve two freelance technician…
Perform management duties
+Perform management duties for the next quarter: finalise staff rotas, approve two freelance technician contracts, sign off the maintenance budget, and send the management summary to Michael, the director, by end of day Tuesday.
The tools that do the workAtlassian JIRAESCO
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Develop policies for general defence
+Draft a general defence policy for the museum: outline perimeter security standards, emergency lockdown…
Develop policies for general defence
+Draft a general defence policy for the museum: outline perimeter security standards, emergency lockdown procedures, roles and responsibilities, circulate the draft to Security, Curatorial and Legal by Friday noon, and request redlines within five working days.
The tools that do the workAtlassian ConfluenceESCO
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Ensure the nation's safety
+Ensure the nation's safety as reflected in our national heritage displays: audit public safety measures…
Ensure the nation's safety
+Ensure the nation's safety as reflected in our national heritage displays: audit public safety measures across the exhibits, close five highest-risk items, brief the safety committee Wednesday 14:00 with photographic evidence and mitigation steps.
The tools that do the workGoogle AnalyticsESCO
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses