What it pays
Government survey numbers — not estimates, not ads.
Half of all Cargo and Freight Agents in the U.S. earn more than $52,260 a year — the middle 80% land between $38,340 and $79,810. About 97,670 people in the U.S. do this work. Figures are for the U.S. occupation group “Cargo and Freight Agents”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Clerical support workers earn about ₹24,252 a month on average — around ₹2.9 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$52,260typical pay / year
97,670people in this work
$79,810+top 10% earn
₹2.9 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Keeping the record5
Check the condition of the cargo
+Inspect the 18 pallets from Vendor A at Dock 3 for visible damage, record container numbers, photograph…
Check the condition of the cargo
+Inspect the 18 pallets from Vendor A at Dock 3 for visible damage, record container numbers, photograph damaged units, log seal integrity and temperature readings, then file a signed condition report and notify Marcus in Operations by 10:30 today.
The tools that do the workTransportation management system TMSESCOWikipedia
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Enter shipping information into computer systems
+Enter shipment details for Flight 42: consignor Vendor A, consignee Event Services, 18 pallets, weight 2,700…
Enter shipping information into computer systems
+Enter shipment details for Flight 42: consignor Vendor A, consignee Event Services, 18 pallets, weight 2,700 kg, hazardous declarations HAZ-3 present, carrier FastFreight, expected arrival 18 July, into the central shipping register and flag for customs clearance.
The tools that do the workSAPjob descriptionsO*NET
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Prepare manifests for passengers and freight
+Build the passenger-and-freight manifest for Tomorrow's charter: 62 passengers with seat numbers, 18 pallets…
Prepare manifests for passengers and freight
+Build the passenger-and-freight manifest for Tomorrow's charter: 62 passengers with seat numbers, 18 pallets with pallet IDs and weights, declared hazardous items listed by UN number, emergency contacts for organiser Sara Mills, and print two signed copies for the crew.
The tools that do the workTransportation managementjob descriptionsO*NET
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Determine method of shipment
+Decide the shipment method for the event crating: compare air freight for two-day delivery versus road…
Determine method of shipment
+Decide the shipment method for the event crating: compare air freight for two-day delivery versus road freight three-day service including declared hazardous items, then confirm carrier selection and pickup date with our forwarder and the venue logistics lead by end of day Monday.
The tools that do the workTransportation managementjob descriptionsO*NETWikipedia
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Record shipment costs and weights
+Log actual shipment weights, pallet counts and all incurred costs for the event load into the shipment…
Record shipment costs and weights
+Log actual shipment weights, pallet counts and all incurred costs for the event load into the shipment ledger, reconcile against the proforma, flag any variances above 5 percent, and send the updated report to Finance and Operations by Wednesday afternoon.
The tools that do the workMicrosoft Exceljob descriptionsO*NETWikipedia
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Analysing1
Track shipment delivery progress
+Track the delivery progress for the routed crates from pickup to venue, update the delivery timeline with ETA…
Track shipment delivery progress
+Track the delivery progress for the routed crates from pickup to venue, update the delivery timeline with ETA changes and customs hold statuses, and notify the on-site operations lead and the event director immediately if any delay exceeds two hours.
The tools that do the workTransportation management system TMSjob descriptionsO*NETWikipedia
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The daily work14
Handle freight inspection equipment
+Schedule and lead the freight inspection for the show load arriving Tuesday, verify the inspection kit…
Handle freight inspection equipment
+Schedule and lead the freight inspection for the show load arriving Tuesday, verify the inspection kit functions, record seal numbers and damage photos, quarantine any suspect hazardous items, and send the signed inspection log to venue operations by end of day Tuesday.
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Prepare freight shipment reports
+Compile the freight shipment report for the event: list incoming and outgoing SKUs, weights, carrier,…
Prepare freight shipment reports
+Compile the freight shipment report for the event: list incoming and outgoing SKUs, weights, carrier, tracking numbers, inspection findings, hazardous declarations and corrective actions, then circulate the PDF report to procurement and the show manager by noon Friday.
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Advise clients on transportation and payment methods
+Advise client EventWorks and their freight lead on transport and payment options for the London trade show…
Advise clients on transportation and payment methods
+Advise client EventWorks and their freight lead on transport and payment options for the London trade show shipment, explain carrier choices, door-to-door versus pavilion drop, estimate costs and payment terms, and request their decision by Thursday noon.
The tools that do the workTransportation management system TMSMicrosoft Outlookjob descriptionsO*NET
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Resolve issues related to shipment delays or damages
+Investigate the delayed pallet for GalaExpo, confirm current location and condition, arrange alternate…
Resolve issues related to shipment delays or damages
+Investigate the delayed pallet for GalaExpo, confirm current location and condition, arrange alternate carriage or expedited delivery if damaged, notify the exhibitor and claims team, and require confirmation of the remedial plan by end of day.
The tools that do the workTransportation management system TMSSAPO*NETWikipedia
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Maintain a supply of packing materials.
+Replenish packing stock for the July events: audit remaining bubble wrap, crates, tape and tie-downs, place…
Maintain a supply of packing materials.
+Replenish packing stock for the July events: audit remaining bubble wrap, crates, tape and tie-downs, place an order to restore two weeks of usage, prioritise heavy-duty crates, and confirm delivery to the warehouse before next Tuesday.
The tools that do the workMicrosoft ExcelMicrosoft OutlookO*NET
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Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
+Direct arrivals for the Horseshow: assign inbound truck 412 to Dock B, marshal coach vans to Lot C, supervise…
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
+Direct arrivals for the Horseshow: assign inbound truck 412 to Dock B, marshal coach vans to Lot C, supervise safe loading of five crates with the forklift operator, confirm load weights and sign the carrier manifest before departure.
The tools that do the workTransportation management system TMSO*NET
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Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
+At convention yard bay 4, open container 78, unwrap and remove pallet wrap and straps using steel cutters and…
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
+At convention yard bay 4, open container 78, unwrap and remove pallet wrap and straps using steel cutters and pry bars, inspect and catalogue each crate for damage with photos, and file the shift-end damage report with claims.
The tools that do the workTransportation managementO*NET
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Notify customers of freight or baggage arrival
+Notify customer BrightMedia and their on-site contact that their freight has arrived at Dock A, include…
Notify customers of freight or baggage arrival
+Notify customer BrightMedia and their on-site contact that their freight has arrived at Dock A, include pallet count, pickup window between 10–12 today, handling restrictions for hazardous items, and ask them to confirm pickup within the hour.
The tools that do the workMicrosoft Outlookjob descriptions
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Assist in the preparation of customs documentation
+Prepare the customs packet for the Brussels show shipment: complete commercial invoices, packing lists, HS…
Assist in the preparation of customs documentation
+Prepare the customs packet for the Brussels show shipment: complete commercial invoices, packing lists, HS codes, origin certificates and the hazardous goods declaration, verify values against the vendor invoice, print three originals and email copies to Customs contact Sophie Marchand by Wednesday noon for pre-clearance.
The tools that do the workBrokerageWikipedia
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Coordinate multi-modal transportation logistics
+Build the multimodal movement plan for equipment arriving to Manchester: map sea leg arrival, rail transfer…
Coordinate multi-modal transportation logistics
+Build the multimodal movement plan for equipment arriving to Manchester: map sea leg arrival, rail transfer to the inland terminal, final truck run to the venue, assign carriers, record ETAs and required permits, then circulate the plan and cost estimate to Operations Manager Tom Lee and carrier partners by Friday 1700.
The tools that do the workTransportation management system TMSWikipedia
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Analyse the fuel compartments
+Inspect and document fuel compartment conditions on the venue generators: measure tank capacities, note…
Analyse the fuel compartments
+Inspect and document fuel compartment conditions on the venue generators: measure tank capacities, note contamination, record vent integrity and fuel type, photograph anomalies, calculate usable volume per tank and flag any noncompliance before signing off and sending the report to Maintenance Supervisor Elena Ruiz today.
The tools that do the workMicrosoft ExcelESCO
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Analyse the safety equipment
+Survey the event safety kit and PPE stock: verify fire extinguishers, emergency lighting, first aid kits and…
Analyse the safety equipment
+Survey the event safety kit and PPE stock: verify fire extinguishers, emergency lighting, first aid kits and fall protection, log expiry dates, note missing or damaged items, attach inspection photos and send the deficiency list with replacement estimates to Safety Lead Omar Hassan by end of day Thursday.
The tools that do the workMicrosoft OneNoteMicrosoft ExcelESCO
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Analyse the specific licenses required
+Compile the licence requirements for cross-border exhibits to Germany: list transporter licences, ADR…
Analyse the specific licenses required
+Compile the licence requirements for cross-border exhibits to Germany: list transporter licences, ADR dangerous goods endorsements, temporary admission carnet rules and venue permits, cite the governing statutes, and email the checklist with next steps to Legal Counsel Marie Becker and Transport Director Ian Cole by Monday.
The tools that do the workSAPESCO
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Lead inspections
+Run the site inspection for incoming freight at the loading dock: lead the walk-through, test dock levellers…
Lead inspections
+Run the site inspection for incoming freight at the loading dock: lead the walk-through, test dock levellers and straps, operate the inspection scanner where needed, document nonconformances, sign the inspection report and send it with photos and corrective actions to Logistics Manager Priya Patel within four hours.
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses