What it pays
Government survey numbers — not estimates, not ads.
Half of all First-Line Supervisors of Housekeeping and Janitorial Workers in the U.S. earn more than $49,100 a year — the middle 80% land between $35,520 and $76,430. About 178,760 people in the U.S. do this work. Figures are for the U.S. occupation group “First-Line Supervisors of Housekeeping and Janitorial Workers”. (U.S. Bureau of Labor Statistics survey, published 2025.) In India, Elementary occupations earn about ₹11,530 a month on average — around ₹1.4 lakh a year (government PLFS survey via ILOSTAT, occupation-family figure).
$49,100typical pay / year
178,760people in this work
$76,430+top 10% earn
₹1.4 lakha year in India (family avg)
Think you get this job?Six quick questions on how it really works — with a hint and the reason behind every answer.
Test yourself →The work, task by task
These are the real jobs-to-be-done, not a wish list. Each task shows where we found it, and the prompt underneath is written for that exact task.
Fixing3
Perform or assist with cleaning duties
+Clean guest corridors, public restrooms and the housekeeping storage room today; prioritise high-touch…
Perform or assist with cleaning duties
+Clean guest corridors, public restrooms and the housekeeping storage room today; prioritise high-touch surfaces, replenish supplies from the stockroom, flag damaged fixtures to maintenance, and finish the floor mop and trash run before the 4 p.m. shift handover.
The tools that do the workComputerized maintenance management system CMMSESCOjob descriptionsO*NET
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Inspect work to meet standards
+Inspect the third-floor guest rooms and banquet hallway against the cleanliness checklist during the morning…
Inspect work to meet standards
+Inspect the third-floor guest rooms and banquet hallway against the cleanliness checklist during the morning walk, record any missed dusting, stains or linen issues, photograph failures, and approve or reassign rooms so all meet our four-star room standard before noon.
The tools that do the workComputerized maintenance management system CMMSjob descriptionsO*NET
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Take corrective action on issues
+When you find stained carpets or broken lamps, remove the room from service, assign a corrective task to…
Take corrective action on issues
+When you find stained carpets or broken lamps, remove the room from service, assign a corrective task to Maria or James, order replacement bulbs or carpet cleaning, and confirm completion with a recheck within eight hours so the room returns to saleable condition.
The tools that do the workComputerized maintenance management system CMMSjob descriptionsO*NET
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Keeping the record1
Maintain records of work hours and payroll
+Collect time sheets from all housekeeping attendants, verify start and finish times, enter approved hours for…
Maintain records of work hours and payroll
+Collect time sheets from all housekeeping attendants, verify start and finish times, enter approved hours for last week, note overtime for Sofia and Derek, and forward the verified payroll summary to payroll by Tuesday noon so pay runs on schedule.
The tools that do the workMicrosoft Exceljob descriptionsO*NET
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Coordinate1
Coordinate work activities of staff
+Plan tonight’s assignment roster: pair new hires with experienced attendants, allocate two people to the…
Coordinate work activities of staff
+Plan tonight’s assignment roster: pair new hires with experienced attendants, allocate two people to the banquet turnover, schedule deep-clean for the conference rooms after 10 p.m., and send the shift list to the front desk and floor supervisors by 6 p.m.
The tools that do the workMicrosoft Outlookjob descriptionsO*NET
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Negotiating1
Discuss company policies with staff
+Hold a ten-minute briefing with the day team at 3 p.m. to review the updated safety and linen policies,…
Discuss company policies with staff
+Hold a ten-minute briefing with the day team at 3 p.m. to review the updated safety and linen policies, explain the new chemical dilution steps, answer staff questions, and record any concerns from Juan or Aisha to raise at tomorrow’s manager meeting.
The tools that do the workMicrosoft Wordjob descriptionsO*NET
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The daily work16
Plan and prepare employee work schedules
+Build the next four-week duty rota showing daily staffing per shift, assign Maria, Jamal and two floaters to…
Plan and prepare employee work schedules
+Build the next four-week duty rota showing daily staffing per shift, assign Maria, Jamal and two floaters to high-occupancy days, include time-off requests and overtime caps, then circulate the final rota to supervisors by Friday noon.
The tools that do the workMicrosoft Exceljob descriptionsO*NET
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Set operational standards and procedures
+Write the operational standards document that defines room cleaning steps, turnaround times, inspection…
Set operational standards and procedures
+Write the operational standards document that defines room cleaning steps, turnaround times, inspection checkpoints and penalty points for missed items, circulate for manager review by Wednesday, then publish the approved version to the staff bulletin board.
The tools that do the workMicrosoft Wordjob descriptionsO*NET
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Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
+Compile a one-page selection guide recommending detergents, stain removers and polish types matched to cotton…
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
+Compile a one-page selection guide recommending detergents, stain removers and polish types matched to cotton linens, microfiber, leather chairs and vinyl flooring, include safety data highlights and estimated monthly costs for procurement review on Monday.
The tools that do the workMicrosoft WordMicrosoft ExcelO*NET
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Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
+Send the room-ready list to front desk and duty manager every hour between 7am and 10pm, flag priority rooms…
Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
+Send the room-ready list to front desk and duty manager every hour between 7am and 10pm, flag priority rooms cleaned for VIP arrivals and note any maintenance hold for follow-up before occupancy.
The tools that do the workMicrosoft OutlookO*NET
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Issue supplies and equipment to workers.
+Prepare the issue log and picklist for tomorrow's shift showing PPE, linen and cleaning equipment quantities…
Issue supplies and equipment to workers.
+Prepare the issue log and picklist for tomorrow's shift showing PPE, linen and cleaning equipment quantities per housekeeper, sign out supplies at 7am, and reconcile unused items at shift end for inventory control.
The tools that do the workMicrosoft ExcelO*NET
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Direct activities for stopping the spread of infections in facilities, such as hospitals.
+Draft and circulate the infection-control action sheet covering isolation room cleaning sequence, approved…
Direct activities for stopping the spread of infections in facilities, such as hospitals.
+Draft and circulate the infection-control action sheet covering isolation room cleaning sequence, approved disinfectants, PPE requirements and contact-time procedures, schedule immediate training for night and day crews this week.
The tools that do the workMicrosoft WordMicrosoft PowerPointO*NET
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Supervise housekeeping operations
+Run the daily housekeeping operations report, confirm room-cleaning targets for 120 rooms today, reallocate…
Supervise housekeeping operations
+Run the daily housekeeping operations report, confirm room-cleaning targets for 120 rooms today, reallocate two attendants to VIP wing, flag any supply shortages for refill before noon, and prepare a brief handover note for the evening supervisor.
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Manage staff
+Update the staffing roster for Thursday to cover the 6am–2pm and 2pm–10pm shifts, assign overtime to cover…
Manage staff
+Update the staffing roster for Thursday to cover the 6am–2pm and 2pm–10pm shifts, assign overtime to cover breakfast rush, notify Maria Lopez and James Carter of their shift changes, and log training needs for two attendants.
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Select and order or purchase new equipment, supplies, or furnishings.
+Order replacement vacuum units, microfiber linen packs, and two commercial carpet extractors within the…
Select and order or purchase new equipment, supplies, or furnishings.
+Order replacement vacuum units, microfiber linen packs, and two commercial carpet extractors within the cleaning budget, get three supplier quotes, confirm delivery and warranties, and schedule installation for next Thursday before the weekend service rush.
The tools that do the workComputerized maintenance management system CMMSO*NET
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Recommend changes that could improve service and increase operational efficiency.
+Draft recommendations to reduce turnaround time and linen costs: standardise room cleaning sequence,…
Recommend changes that could improve service and increase operational efficiency.
+Draft recommendations to reduce turnaround time and linen costs: standardise room cleaning sequence, introduce split-shift staffing for peak check-out hours, and trial color-coded carts for 30 days; present cost and time savings at Monday’s operations meeting.
The tools that do the workMicrosoft ExcelO*NET
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Screen job applicants, and hire new employees.
+Screen the applicant pool, shortlist five candidates with hospitality cleaning experience, arrange 20-minute…
Screen job applicants, and hire new employees.
+Screen the applicant pool, shortlist five candidates with hospitality cleaning experience, arrange 20-minute practical tests and 30-minute interviews next Wednesday, check references and present top three hires with starting pay and shift preferences for final approval.
The tools that do the workMicrosoft OutlookO*NET
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Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
+Schedule snow clearance and lawn mowing, assign two staff to snow routes with salt supplies, send the weekly…
Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
+Schedule snow clearance and lawn mowing, assign two staff to snow routes with salt supplies, send the weekly grounds checklist, confirm contractor backup for mower service, and log completion by end of day Friday during the storm window.
The tools that do the workFacility useComputerized maintenance management system CMMSO*NET
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Resolve performance problems
+Address the repeated late room turnarounds by meeting the staff involved, document specific incidents, set…
Resolve performance problems
+Address the repeated late room turnarounds by meeting the staff involved, document specific incidents, set measurable targets for on-time turns over two weeks, assign mentors, and schedule a follow-up performance review on the 15th.
The tools that do the workMicrosoft Wordjob descriptions
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Manage budgets
+Reconcile this month’s cleaning expense ledger, adjust the housekeeping budget for higher linen usage,…
Manage budgets
+Reconcile this month’s cleaning expense ledger, adjust the housekeeping budget for higher linen usage, propose a 5 percent supply reduction target, and submit the revised budget and variance explanation to finance by the 25th.
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Bed control
+Enter the morning turnover for Suite 504 into bed control listing beds stripped, new linens fitted, mattress…
Bed control
+Enter the morning turnover for Suite 504 into bed control listing beds stripped, new linens fitted, mattress condition, staff lead Jorge Perez, and flag any stains for stain-treatment staging.
The tools that do the workMicrosoft WordMicrosoft ExcelO*NET
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Facility use
+Log today's deep-clean of Ward 3, note mattresses stripped, floor scrubbed and sanitiser used, record the…
Facility use
+Log today's deep-clean of Ward 3, note mattresses stripped, floor scrubbed and sanitiser used, record the hours and staff names and update the facility use log so infection control can verify completion this afternoon.
The tools that do the workFacility useO*NET
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Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses
Built on public evidence: O*NET®, ESCO, Wikipedia, U.S. Bureau of Labor Statistics, ILOSTAT. All sources & licenses