Filter messages by label

Pull up every thread with the label Escalations so I can review what needs the director's sign-off. Show threads labeled Escalations only, sorted by label date, and include threads assigned to Maya and Arun.

Before I hand this to the director, make the labeled view easy to act on: surface who is assigned, mark threads older than two days, and flag any labeled Escalations that lack a summary in the first message.

I opened the Escalations label and found items mixed with low-priority follow-ups. The director expects only critical customer issues. I don't know which criteria were used when teammates applied the label. What's the most likely cause of the mix, and what immediate relabeling rule or narrow filter should I run to isolate true critical escalations before the 10am review?

We keep losing credibility because teammates apply Escalations to anything mildly urgent. Over the last quarter that created noise and delayed real escalations. What habit should I change to regain signal — propose a simple label policy, two hard rules for when to use Escalations, and the one-line instruction I can paste into the team guide.