Assign user permissions

Assign user permissions in Mailchimp — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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I need the marketing team to manage lists without touching billing. Give Priya from content Editor…
I need the marketing team to manage lists without touching billing. Give Priya from content Editor access, Carlos from ads Manager access, and block account deletion for everyone. Grant me Admin only for permission changes, then verify by logging in as Priya to confirm she can edit a subscriber and cannot access billing. Deadline: end of day Wednesday.

Improve — make it easier to accept

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Before I send a permissions change to leadership, make the reviewers’ choices obvious: show who can…
Before I send a permissions change to leadership, make the reviewers’ choices obvious: show who can edit lists, who can send campaigns, and who can access billing. Highlight any member who currently has both Send and Billing rights. Flag duplicates and any account with last activity over six months ago so the CMO can trim unused seats quickly.

Decide — diagnose the stuck moment

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I just stripped Admin from Evan because he moved to operations; now campaigns from Sales still need…

I just removed Admin from someone and now I'm unsure who can approve sends

I just stripped Admin from Evan because he moved to operations; now campaigns from Sales still need approval and I can't tell if Priya or Carlos has Send rights. I’m worried a campaign will be blocked on launch and I can’t tell Evan what happened without exposing that I changed permissions. Who likely can approve a send and what’s the least disruptive way to restore or reassign that ability so this week’s launch stays on schedule?

Become — change the pattern

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Across accounts, contractors keep getting broad access and later leave, forcing emergency audits. I…

we keep granting wide permissions to contractors

Across accounts, contractors keep getting broad access and later leave, forcing emergency audits. I want one habit change to stop that leak. Recommend a persistent rule or checklist I can enforce at onboarding and a quick quarterly review that catches permission creep with the smallest hassle for my lean team.

Next to this one

Other email marketing work people do in Mailchimp.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.