Test deliverability issues

Test deliverability issues in Mailchimp — with the four heights of help laid out: do it now, make it easier for the next person to accept, work out the right move when you are stuck, and learn the pattern so it stops coming back.

4prompt heights
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The four heights

The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.

Execute — do the immediate task

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Run a deliverability test for the upcoming weekly newsletter to see if it will land in inboxes.…
Run a deliverability test for the upcoming weekly newsletter to see if it will land in inboxes. Send test messages to Gmail, Outlook, and a mobile client, check spam-folder placement and header authentication results, and produce a one-page list of immediate fixes (subject lines, links, send cadence) before the Thursday send window.

Improve — make it easier to accept

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Before I send the list to the creative lead, surface the three deliverability risks they can act…
Before I send the list to the creative lead, surface the three deliverability risks they can act on: problematic subject lines, spammy link domains, and image-to-text ratio. Highlight the one change that will give the biggest inbox-win and mark any items that require legal approval.

Decide — diagnose the stuck moment

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I ran test sends and Gmail delivered to Promotions while Outlook put the same message in Junk. I'm…

Inbox placement is inconsistent across providers

I ran test sends and Gmail delivered to Promotions while Outlook put the same message in Junk. I'm the marketer and I can't interpret whether subject, authentication, or content is to blame. What is the most likely cause of divergent placement and what exact tweak should I try first to improve overall inboxing?

Become — change the pattern

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We keep doing test sends yet repeat the same issues week after week. Are we failing to track the…

We never learn from deliverability results

We keep doing test sends yet repeat the same issues week after week. Are we failing to track the right metrics, not assigning ownership for fixes, or altering too many variables at once? Recommend one habitual metric to record and one small experiment to run that will give reliable learning about audience inboxing.

Next to this one

Other email marketing work people do in Mailchimp.

Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map

Same library, five ways in.