The four heights
The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.
Execute — do the immediate task
+I need to prevent Alex Morgan from posting in the #dev-ops channel and remove his ability to DM the…
Execute — do the immediate task
+I need to prevent Alex Morgan from posting in the #dev-ops channel and remove his ability to DM the team. Restrict him now and notify Lina from HR and Marcus the engineering manager that I’ve suspended his chat privileges; ask them to confirm before I restore access. Deadline Friday 3pm — check membership lists and contract status first.
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Improve — make it easier to accept
+Before I block Alex Morgan, make sure his messages and pinned items are archived and that any…
Improve — make it easier to accept
+Before I block Alex Morgan, make sure his messages and pinned items are archived and that any scheduled reminders he set for #dev-ops are transferred to Marcus. Surface any shared files he owns, highlight policies or past warnings that a reviewer would expect to see, and flag gaps that would make HR hesitate to approve an immediate block.
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Decide — diagnose the stuck moment
+I just suspended Alex Morgan from posting in #dev-ops following two escalation emails. Lina in HR…
Decide — diagnose the stuck moment
+I just suspended Alex's ability to post in the team channel after complaints.
I just suspended Alex Morgan from posting in #dev-ops following two escalation emails. Lina in HR and Marcus the engineering manager are on copy. I’m worried I overstepped if there’s no formal written warning or if he needs access for a live incident. What’s the most defensible next step I should take now while minimizing disruption to the on-call rotation?
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Become — change the pattern
+Over the last six months we’ve suspended three engineers for heated chat conduct and each time…
Become — change the pattern
+We keep having to suspend accounts after heated exchanges.
Over the last six months we’ve suspended three engineers for heated chat conduct and each time restoring access dragged on a week while HR chased evidence and ownership of shared artifacts. How should we change our team ritual, ownership of channel archives, and the way we log warnings so suspensions don’t stall incident response or look arbitrary?
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Next to this one
Other team chat work people do in Slack.
Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
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The rest of the map
Same library, five ways in.