The four heights
The same task, four distances: today's deadline, the next reviewer, the stuck moment, the pattern.
Execute — do the immediate task
+Create a new card from the customer email about pricing errors and place it in the Customer Support…
Execute — do the immediate task
+Create a new card from the customer email about pricing errors and place it in the Customer Support list. Title the card Pricing: incorrect totals, add the email text to the description, tag it with high priority, assign to Raj, and set a follow-up due date for tomorrow at 11:00 AM.
Pasted it? When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Improve — make it easier to accept
+Before I turn inbox messages into cards every day, make them actionable. Pull the customer request…
Improve — make it easier to accept
+Before I turn inbox messages into cards every day, make them actionable. Pull the customer request into a short title, paste the exact ask in the description, set a reasonable due date, and add one label for type and one for urgency. Flag any emails that need a reply before being turned into work.
Pasted it? When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Decide — diagnose the stuck moment
+I just found a thread where a long-time client reports billing anomalies. I haven’t created a card…
Decide — diagnose the stuck moment
+An important customer email slipped into my inbox and I haven’t turned it into a card
I just found a thread where a long-time client reports billing anomalies. I haven’t created a card yet and I’m unsure whether this is urgent engineering work or a customer-support fix. I’m worried letting it sit will harm the relationship. How should I classify it immediately and who should I assign it to so we respond by tomorrow morning?
Pasted it? When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Become — change the pattern
+I spend time every day copying emails into cards with inconsistent titles, assignees, and due…
Become — change the pattern
+I keep recreating cards from emails because the process is ad hoc
I spend time every day copying emails into cards with inconsistent titles, assignees, and due dates. That creates clutter and missed follow-ups. What repeatable habit or template should I adopt so creating cards from email becomes quick, consistent, and reduces missed customer actions?
Pasted it? When the reply comes back, push once: ask it to sharpen the weakest part. — Did this prompt help?
Next to this one
Other kanban boards work people do in Trello.
Every task here came from the work, not from a feature list — which is why the prompts name what you want done and never the button that does it. The tool changes; the work does not.
Copyright © LLOS.ai · 2026 — original pedagogy, voice, and design — all rights reserved.
The rest of the map
Same library, five ways in.