Edit business hours and info

Update our business hours and info so customers see correct open times. Change Rivera Florist hours to Monday–Friday 9:00–18:00, Saturday 9:00–14:00, closed Sunday. Add a note under business description that reads 'Orders accepted until 5:00 weekdays for same-day delivery.' Save changes and verify the hours display in the contact card.

Before I save the new hours, make them easy to scan and limit follow-up questions: show weekday and weekend times plainly, add the cutoff time for same‑day orders at the top of the description, and add a pinned message sample customers can copy like 'I need same-day delivery to 123 Oak St.' Highlight anything that will confuse a customer (exceptions for holidays, variable seasonal hours) so I can add clarification.

I attempted to change Saturday hours after the owner asked for later service, but I don’t have data on whether customers will pay for extended hours and the manager is pushing back on staffing. What’s the best immediate decision: extend hours now and monitor for two weeks, or keep current hours and test demand with a targeted message? Tell me the likely trade-offs and the simplest way to measure impact.

We repeatedly publish different hours from location to location and customers arrive when we are closed. That wastes staff time and harms reputation. What habit should we change to avoid this pattern? Propose a single decision rule and a two-step process for hours changes that prevents uncoordinated edits and requires manager sign-off plus a test message to customers when hours change.